Our new rehoming procedure
We’ll bring your dog to you
We are temporarily trialling a new ‘handover at home’ service in which we will carry out virtual matching and instead of asking you to come to the centre to pick up your dog, we will come to you.
This will only be suitable for a select number of dogs, as some of our residents require multiple meetings with their new owners, and it would be better for them to stay with us until restrictions are lifted and they can spend a bit more time with you before going home.
We will, of course, be doing everything to ensure the safety of our staff, and adopters when we offer this service.
You can find out more about this below.
Our new process will include a virtual chat with our rehoming team to find out more about you and the home you can offer We will also look ahead to restrictions being lifted, and life returning to normal. We will need to understand a bit more about how you plan to care for the dog if you need to return to work, for example. If you are in rented accommodation, we will need approval from your Landlord. To help with the process, we would ask you to send this to us ahead of our first virtual meeting.
If you would like to find out more about dogs currently available you can visit our rehoming section
Please be aware that we do have limited dogs up for rehoming and we expect a lot of calls so you might not get the dog you have your eye on straight away. We have been overwhelmed by offers to rehome our dogs, and we are working through all of these as fast as we can. Once we have received your interest, we will get back to you as soon as possible to let you know if we are able to proceed with your application.
Fostering a dog
We have been completely overwhelmed by offers to foster our dogs, and thanks to you, we have been able to get many of our dogs in to foster homes! We do still have a small number of dogs who are looking for a very particular foster home, and for the time-being, we are only accepting applications from experienced dog owners who do not have any other pets or children in the home.
For anyone who has already applied to become a foster carer, thank you for your offer of support. Our Home from Home team will be in touch if there is a suitable dog for you.
Picking up a dog from a home in crisis
We are very aware that there will be dogs in the community who need our support more than ever, and we have identified those most at risk of being put to sleep as a result of this crisis. This includes dogs on our Canine Care Card scheme whose owners have sadly passed away, or dogs on our Freedom Project who are at risk of being affected by domestic violence. We will be continuing to bring these dogs into our care.
It is important to let you know that our commitment to ensuring the health, safety and wellbeing of our staff – and everyone in the homes we are taking our dogs to, or collecting from – has not changed, and we are putting very strict guidelines in place to ensure that any member of staff delivering or collecting a dog is comfortable doing so and working within Government guidelines.
We ask anyone who is due to be receiving one of our dogs, or is having a dog collected, to read our new guidance very carefully. We really appreciate your understanding, and your help, so we can make this as safe as possible.