Companion Club

Everything you need to know about Companion Club.

Companion Club - dog and owner

Sign up today and take advantage of the great benefits designed specifically for dog owners just like you!  

As a companion, you will play a key role in helping us give thousands of dogs a second chance at happiness every year! 

Sign up today

Are you an existing Companion Club subscriber? Find answers to our most commonly asked questions about renewing your subscription.

Companion Club benefits

  • Protecting your dog
    You’ll have extra peace of mind when it comes to your dog’s health and safety with a free Canine Care Card and unlimited access to 24/7 pet advice through VetfoneTM.
  • Extra treats and discounts
    You’ll get a 25% discount on our behaviour and training programmes. You’ll also get 10% discounts to Dogs Trust online shop and catalogue.
  • Be a voice for dogs
    You’ll have opportunities to raise questions for our CEO and leadership team, as well as an exclusive invite to an annual Companions Event.

Accessing your Companion Club benefits

Frequently asked questions

What are the recent changes to Companion Club?

You can find information about the recent changes to Companion Club. Find out more about the benefits that are currently part of Companion Club.

Who can sign up?

You can now sign up to a new Companion Club subscription. Find out more about the benefits you will receive. Please note, Companion Club no longer includes third-party liability insurance for new sign ups. 

I would like to renew my membership/ subscription, is this possible?

If you currently hold Companion Club subscription you can renew your policy via the link in your email renewal reminder (if you have provided us with your email address) or through your postal renewal form. For further details, read our commonly asked questions about renewals. Please note, after 30th June 2026, your renewal will no longer include third-party public liability insurance.

Got a question about renewing your Companion Club subscription? Find your answer in our FAQs. 

I really need third party insurance for my dog, what do I do?

You may find other insurers that will be able to meet your specific insurance needs online. We are unable to recommend specific providers, but suggest visiting British Insurance Brokers’ Association who may be able to help. 

Can I sign up if I have an exempted dog/ am going through legal proceedings?

You are welcome to sign up for Companion Club if your dog has a certificate of exemption. Please note, Companion Club no longer includes third-party public liability insurance for new sign ups. Find out more about the changes to Companion Club.  

I was signposted to Companion Club by someone else (workplace etc).

Unfortunately, we are unable to instruct other websites to update their guidance. We would recommend that you reach out to the owner of the website that directed you here so that they can update their page. 

I’m really unhappy about this. Who do I contact?

We’re really sorry to hear this. Please visit our customer care page for further information on how to send us your feedback, or to raise a complaint.