How to stop your dog jumping up at people

Does your dog jump up at people? Find out how to manage it with practical tips.

illustration of a yellow german shepherd jumping up on a old man

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Behaviour team
  • If your dog jumps up, you’re not alone. Jumping up can be frustrating, but it’s a common problem which can be fixed with the right help and support
  • Dogs jump up for lots of reasons. This could be emotion-led, like excitement, anxiety, or frustration. Or, they may have learnt that jumping up gets them attention
  • Some dogs may jump if they’re in pain, or to make themselves bigger whilst they say, ‘go away!’
  • Whatever the reason for your dog jumping up, it can be embarrassing, and sometimes dangerous
  • We need to find out why our dogs jump to stop them from practising the behaviour
  • Sometimes this means working with a professional to change how a dog feels in a certain situation. We can then teach them suitable alternative behaviours which are safer for everyone.

Need help now? We're here for you.

Are you and your dog struggling with jumping up at people? Give our friendly team of qualified experts a call for free.

Our phone lines are open Monday to Friday 8:30 am to 7:30 pm; Saturday, Sunday and bank holidays 9.30am to 5pm.

While you wait

Avoid triggers that cause your dog to jump up, as much as possible.

Scatter tasty treats or offer your dog a toy before they start jumping up.  

Keep your dog on lead on walks, or when you have visitors.  

Ignore your dog jumping up if it’s safe to do so.

Reward them when they keep all four paws on the ground. 

What happens on the call

When you call our Behaviour Support Line our team will listen, give advice, and help you find the best way forward for you and your dog.

Our trained experts keep up to date with the latest science, and offer immediate, personalised advice over the phone. We will ask questions about your dog and their behaviour, and you can explain in your own words what you need help with. Our experts offer kind, non-judgemental support whatever the challenges you may be facing with your dog.  

Depending on yours and your dog's needs, we may be able to offer all the support you need in a free telephone consultation. We will follow up with an email to make sure you have all the information to hand.  

We may also recommend one of our other behavioural services. We can answer questions about what this may look like and help you to book these.

Quick solutions: how to manage dogs jumping up right now

If your dog jumps up at you:

  • Cross your arms and turn sideways. This keeps your hands safely tucked away and makes them less exciting for your dog. It also helps you avoid accidentally touching them, which could be rewarding
  • Remain calm. Avoid telling your dog off, pushing them down, or waving your arms around. This can heighten emotions and encourage the behaviour
  • Avoid scenarios that make your dog jump up whilst you train them
  • Guide your dog into a different activity with toys or food before they try to jump up
  • Ask someone to call your dog away or distract them if they won’t stop jumping up at you. They could open the fridge, rustle a treat packet, or squeak a toy
  • Leave the room if your dog can’t be called away, or you’re on your own
  • Wear long sleeves and trousers to protect yourself from being scratched and bruised. Especially if you know something’s going to happen which usually causes your dog to jump up at you.  

If your dog jumps up at visitors:

  • Use doors and stairgates to keep them separate from visitors
  • Give your dog a fun activity to keep them calm until your guests get settled. If it’s safe for your dog to join you, keep them on their lead until they’re calm
  • Have some treats handy so you and your visitors can sprinkle some on the ground to keep your dog’s nose down. Remind your visitors not to interact with your dog unless they have all four paws on the ground  
  • Practise only saying hello to your dog when they’re calm to prepare them for doing this with visitors.  

If your dog jumps up at strangers outside the house:

  • Keep your dog on a lead to prevent them approaching, and jumping up at, strangers on walks
  • If you have good visibility in an open area, use a long line to give your dog more freedom to explore
  • Always give your dog the choice to move away and never force them to greet people
  • Use treats or a toy to keep your dog’s attention on you, not the stranger.  

If your dog grabs you when they jump up:

  • If they won’t let go of clothing or things you’re holding, let them have it, if it’s not dangerous. This may risk the item being chewed but protects your safety
  • Stay still and don’t pull your arms or clothing back from your dog. This might turn it into a game or cause damage
  • Try to keep chews and exciting toys handy to offer your dog instead of them grabbing you or your clothing.  

Why dogs jump up

Lots of people struggle with their dog jumping. We know how embarrassing and annoying it can be when you want to have a cup of tea with your friend, but Fido has decided to audition for the Olympic trampoline team.  

Recognising why your dog jumps up at you doesn’t magically fix the behaviour. But it can help you understand your dog isn’t doing it to annoy you, hurt you, or be naughty. If you find out the causes of your dog’s behaviour, you can start to solve the problem and improve their people skills, for everyone’s benefit.  

Common reasons for jumping up

Excitement

Many dogs jump up at people because they’re excited to greet them. They might be a familiar person they know and like, or a new, exciting person that your dog wants to say “hello” to.  

When dogs are excited, they can find it difficult to contain their emotions and body movements. That burst of energy can be expressed by jumping up. If they’re excited, they might also have a fast-wagging tail, loose body and be panting gently.

Frustration

Jumping up can also be a result of frustration, particularly if your dog wants to get something but can’t. This could be attention from a person, getting to another dog, or wanting to move forward on a walk.  

Dogs may jump up at a person, even if they’re not the direct cause of the frustration. This is a redirection behaviour. For example, if a dog wants to get to a cat on the other side of the road but can’t because they’re on their lead, their frustration increases. Jumping up at the person on the end of their lead releases that frustration and communicates how they’re feeling.  

Other signs of frustration include whining, barking, and grabbing at things like clothing or their lead.  

Stress

A stressed dog who’s overwhelmed, overstimulated, and unsure how to behave might jump up. Jumping gives them a physical way to release tension. 

Anxiety and worry

Anxious dogs may jump up at people they know to seek reassurance and security. In these circumstances, jumping up does not represent excitement but is instead a way for dogs to communicate they’re unsure.

Jumping up may be combined with other body language signs like a tucked tail and panting. A dog who jumps up at strangers or visitors may feel anxious about greeting them.  

If you think your dog is anxious and they’re looking for support from you, it’s ok to reassure them. Comfort your dog when they have all four paws on the ground, so you’re not encouraging them to jump up more.  

Reinforced habits

Dogs repeat things that work well for them. For example, learning to jump at the table, counter or worktop to get the food left on it.  

Sometimes, jumping up can be accidentally rewarded by owners. For example, telling your dog to get down when they jump at you for attention. Most dogs will take any attention, even being told to get down! Don’t worry though, this is an easy and common mistake to make.

Over time, if jumping up has a good outcome for your dog, the behaviour is likely to be repeated. That outcome might be attention, reassurance, or access to something they want. This is how habits are formed.

The good news is that habits, even if they’ve been reinforced, can be changed with the right support and consistency. 

How to help a jumping dog

If your dog is jumping up at you or other people, there’s a risk of being knocked over, scratched by claws, and muddy paw prints ruining clothes.  

Even if you don’t mind your dog jumping up to say hello to you, this behaviour can be an issue for others or your dog.

Tackling the problem right away can help prevent it from getting worse and keep everyone happy with safe doggy greetings.

Common jumping triggers for dogs

Jumping on visitors at the door

Your dog might jump on visitors because they’re excited, or because they’re anxious about them entering the home. A dog who’s excited and enthusiastic about greeting visitors is likely to have a loose, wiggly body and a relaxed wagging tail. It may be wagging fast if they’re very excited.  

They probably want some attention from the visitor in the form of physical and verbal affection, so they may lean on them to encourage this.

If your dog is anxious or scared by a visitor and jumps up, they’re likely to have a tense body. You may notice their ears back and their tail between their legs. They may also vocalise and jump up to try and get the visitor to move away or not enter the home.

Jumping on family members or friends

Dogs are likely to jump up at familiar family and friends for attention, or because they’re excited. They may associate specific people with exciting and positive things, like food, play, or their favourite walk.

Jumping up can become a channel for excited energy. If family and friends give your dog attention for jumping up, they’re likely to jump up again and again. 

Jumping up at strangers on walks

If a dog jumps up at strangers on a walk, they may be curious to learn more about the person. Dogs gather information by sniffing and, in some cases, using their mouths. This is particularly common for puppy and adolescent dogs.  

If your dog can’t get to someone because they’re on their lead, they might jump to try and get closer. They may also be excited to say hello. If your dog hasn’t learnt a polite greeting and approaches people this way, they won’t know any different or that this can cause a problem.  

Some dogs are worried by unfamiliar people on walks. This could be all people, or those with a specific characteristic like having a beard, wearing a hat, carrying an unusual bag or using a mobility aid. A dog who hasn’t met, or has had a negative experience with, strangers may jump up because they see them as a threat. They’re trying to make the scary person move away. Look at your dog’s body language around strangers to understand if they’re relaxed, excited, scared or frustrated.

Remember, a dog doesn’t have to cause any physical damage, or have malicious intent, to be deemed as dangerously out of control in the eyes of the law. The law is not breed-specific and applies to all dogs. Keep your dog on a lead around strangers if they’re likely to jump up. 

Jumping combined with mouthing or biting

Some dogs might start nipping or mouthing at your arms or clothing while they’re jumping up. Mouthing is when dogs and puppies use their mouths to explore, and it’s completely normal.  

This doesn’t mean it can’t be a problem. Mouthing can cause painful bruises and injuries. 

Just like jumping up, dogs can mouth for lots of different reasons, like being over-aroused, frustrated or anxious.  

Find out more about mouthing and how to manage it.  

If your dog is jumping up and biting with their teeth, this can cause significant and lasting damage. Dogs can bite with varying severity and for different reasons. It’s important to remember that a dog is never biting to be naughty. They are trying to communicate. Dogs who feel threatened may use aggressive behaviour to do this.  

We can support both you and your dog to minimise and prevent jumping up and biting.

Jumping on children

Dogs jump on children for the same reasons as on adults.  

Unfortunately, they don’t know the difference between children and adults in the same way that we do. This can result in dogs excitedly greeting and knocking children over by accident.

Dogs may be more likely to jump up at children because they’re closer to their level. If your dog only jumps up at children, they might fear them. Children can move differently than adults. They’re noisier and more unpredictable, which can be worrying for our dogs.  

Keep your dog separate or on a lead around children if they’re likely to jump up, even if you’re in the house.  

Some children may need reminding to give your dog space, even if they’re on their lead, to prevent jumping. Check out our advice on children and dogs for more support. 

It’s also important to teach children how to behave around dogs, both at home and out and about. Our experts have put together a wealth of educational resources, to help children feel safe and confident around dogs.  

We’re also proud to be one of eight UK charities collaborating to make animal welfare education accessible to every child between 5 and 11 in the UK, as part of the Pet Education Partnership

How to manage dogs jumping up

If your dog is jumping up to excitedly greet people, eager for attention, teach them to do a different behaviour instead. The reward for showing the appropriate behaviour, like sitting, could be getting to say hello to the person. If your dog is jumping up because they’re anxious or frustrated, a qualified expert can help change how your dog feels before teaching an alternative. We have a team of Behaviour Coaches and Clinical Animal Behaviourists who can support with this.

1

Choose an alternative behaviour

Pick a behaviour you want your dog to do instead of jumping. Ideally, it should be something they already know how to do in different environments. Some common examples are sit, carry a toy, or touch their nose to your hand. If you think your dog will struggle following a …

2

Set up in a low distraction environment

Begin training in a familiar, calm environment, like your home or garden. Make sure your dog has been to the toilet, had some exercise, and they’re as relaxed as possible. Check out our

3

Ask your helper to walk towards you

With your dog on their lead, ask a friend or relative who your dog is relaxed around to walk towards you. When they get close, but before your dog starts jumping up, ask your dog to do your chosen alternative behaviour. In this example, we’ll use sit.

If your dog …

4

Reward your dog

As soon as your dog sits, reward them with a tasty treat. Take the treat to their mouth or drop it on the ground. 

5

Interact with your helper

When your dog can remain seated as your helper approaches, start a brief conversation with the helper. Continue to reward your dog for being calm and remaining in a sit.

6

Ignore jumping up

If your dog becomes excited and jumps up, try not to engage. Both you and your helper should remain calm, quietly waiting for them to stop jumping. Telling them to sit again probably won’t work because they’re too excited. Instead, wait for them to realise they’re not …

7

Practise saying hello

If your dog can remain calm and sat down, consider asking your helper to give them a gentle stroke on the shoulder or chest. Your dog might find it hard to resist jumping up if the hand is over their head. Ask the helper to only interact when your dog is sat down and calm. …

8

Add different people

When your dog has the hang of this, start practising with different people. You might need to go back a few steps, but you should soon find your dog remembers that being sat down calmly means they can greet their human friends. 

9

Gradually increase the difficulty

When your dog can calmly greet people approaching in the training environment, slowly start introducing different scenarios, like being in the park or out on a walk. Always reward your dog and go at their pace.

Building confidence over time

If your dog is jumping up at you or other people because they’re anxious or scared, building their confidence is key to fixing the problem. 

Whether they jump up because of the person, other dogs, or in certain environments, the following step-by-step guidance should help your dog feel more relaxed.

  1. Avoid situations or interactions that worry or scare your dog
  2. Keep at a safe distance from others if you can, so your dog can remain calm and focus on you
  3. Reward your dog if they see people in the distance and stay calm.  
  4. Gradually decrease the distance over time if your dog remains relaxed.

Daily habits that make a difference

Reward paws on floor

Your dog needs to learn they won’t gain anything by jumping up. Instead, it’s keeping all four paws on the floor that will get your attention. Make sure you reward your dog with praise when that's the case, especially at times when they’re most likely to jump up.  

You can prepare by listing the times your dog might usually jump up. Be quick to interact with them before they do. This might mean having a handful of treats or their favourite toy with you when coming home from work. Then you can open the door and engage with them before they start jumping up. 

Stay calm and try not to tell your dog off

Discouraging your pooch from jumping up by telling them off or saying “no, get down” could be rewarding for some dogs as you’re giving them attention. In fact, they’re more likely to learn that jumping up gets you to look at, talk to, and touch them. Some dogs will find this desirable.  

But for others, being told off can be distressing, making them anxious or confused. This anxiety might make them jump up even more to make the situation better. So, make sure you stay calm and don’t respond.

Be persistent with training

Whenever you stop responding to any behaviour the way your dog is expecting you to, they’re likely to try that same behaviour with greater intensity. They will be determined to get you to react the way you usually would.

Don’t worry – this is part of the learning process.  

It can be frustrating but persevere and remain consistent with the training.

Over time, your dog will learn that there’s no point jumping up. Instead, they’ll start to learn new, better and safer ways to behave.

Consistency is key

If you’re consistent, your dog will quickly learn what works to get your attention, and what doesn’t. Without consistency, they may get confused and try everything to see what behaviour works best.  

Try not to encourage your dog to jump up at you, even if you like it, as this can be confusing when we don’t want them to jump up at other times. Make sure all your family and friends are on board with training. Let any visitors know the game plan before they arrive. 

Be prepared

If you need to stop your dog jumping up on walks, have plenty of their favourite treats ready. Using reward-based training in all aspects of their life will help build a close bond and keep their attention on you.  

You can reward your dog for sitting, or scatter-feed to help them behave politely when you say hello to someone. It’s also useful to prepare your dog for visitors coming to your home.  

If you think your dog is jumping up because they’re worried and want some reassurance from you, avoid the scary situations while you work on improving their confidence.  

Stick to a familiar routine

Most dogs thrive on routine and require a balance of mental and physical activity, as well as rest, toilet breaks, food and water.  

Creating a routine that becomes familiar to your dog can reduce uncertainty and help them relax, as they know what to expect.  

It’s good to build in some time for your dog to wind down after anything over-arousing or stimulating, like a high-energy walk or training session. Licking or sniffing enrichment is a great option to lower arousal and set your dog up for success.   

What not to do with a dog that jumps up

  • Don’t punish – Pushing your dog down, shouting at them, or punishing them in any way can make the behaviour worse and create other problems. This can be a natural instinct and a tricky habit to break. It’s not just our dogs that need to learn! Instead, ignore your dog if it’s safe to do so, and reward them when all four paws are on the floor.
  • Don’t use equipment to pull your dog - If your dog is wearing a collar, harness, or lead, avoid adding tension to get them down when they are jumping. This can cause pain, which they may link to you or the equipment. This can lead to other problems such as your dog becoming fearful of their equipment or you touching them. Instead, ask the person to move away from you and your dog, or call your dog away and step backwards so they can’t reach the person anymore.  
  • Don’t force your dog to greet people – Your dog doesn’t have to say hello to everybody, especially if they are worried or overwhelmed. Allow your dog to move away from visitors or people out and about. Encourage others to only interact if your dog confidently approaches them and remains relaxed.  
  • Don’t give your dog attention for jumping up –For some dogs, any attention they receive when jumping up can be seen as a good thing. If you speak to your dog, touch them, or make eye contact when they are jumping up this can act as an unintentional reward and encourage this behaviour. Cross your arms and turn your head sideways to avoid interacting.

How to prevent your puppy from jumping up

If you’ve welcomed a bouncy puppy into your life, you’ve probably noticed that they jump up at just about everything!

It’s tricky to navigate the world when you’re so close to the ground. Most people think it’s cute when your little fluffy friend wants to say hello, but this might not be the case once they’re a fully grown dog. Ask yourself if this is something you want your dog to do when they’re an adult. If the answer is no, it’s easier for them to learn when they’re small.  

Teach your puppy to greet people calmly, without jumping up, from day one, and it’ll soon become the norm for all of you. Your pup is never too young to start learning and picking up good habits. 

Find out more by reading our advice on how to introduce your puppy to the world around them

When to seek professional help

Vet check

Changes in a dog's behaviour are often influenced by their physical health, even when there are no obvious signs of pain or illness. Many medical issues are subtle, develop gradually, or are masked by dogs coping well, so even very attentive owners may not notice anything wrong.

You should get veterinary advice if your dog shows any sudden change in behaviour, including jumping up. Although it seems strange that a dog who’s injured or poorly might start jumping up, your dog may be trying to communicate that they are in pain.  

A short visit to your vet is a supportive first step that can either rule out any medical causes, resolve the behaviour completely, or make any behaviour support and training clearer, fairer, and more effective for you and your dog. 

Professional behaviourist support

Living with a dog who jumps up can be incredibly challenging. We know how difficult it is to manage a busy life at the best of times, without the added stress of your little pal jumping onto everyone they can.  

If you need help to support your dog to stop jumping up, or you want a hand in figuring out the underlying issues, our experts are just a click or call away. Find out more about our Behavour Services.

We help thousands of dog owners just like you every year. Our team offers a wide range of support depending on what you feel is best for you - even if it's just to check you're on the right track. 

Contact our behaviour services

Whether you’re facing a tricky behaviour or feeling completely overwhelmed, we’re here to help. Our team of experts can offer advice, training and support. 

Call us on 03030036666

or

Our free telephone service is open Monday to Friday 8.:30am to 7.:30pm and Saturday and bank holidays 9.:30am to 5pm.

FAQs about dogs jumping up

Why does my dog only jump on certain people?

Dogs often jump on specific people because those individuals are more exciting, move in a stimulating way, smell interesting, or have previously rewarded the behaviour-even accidentally.  

Some people bend down, talk in a high voice, make eye contact, or offer hands for sniffing, which may encourage both excited and nervous jumping.  

Your dog may also feel more confident or familiar with certain people, or equally be more unsure of others, making them more likely to jump up.  

Consistent training, predictable greeting routines, and coaching visitors on how to respond will help reduce selective jumping. 

Why is my dog only jumping up on the lead?

When dogs are on their leads, movement is often restricted. They might feel excited or anxious, then become frustrated if their options are limited.  

When dogs can’t approach, sniff or move away because they’re on a lead, jumping up or pulling the on lead can become an outlet for the excess energy and emotion.  

Try to keep at a safe distance from others, so your dog can remain calm and focused on you.

Keep the lead loose where possible and reward your dog for calm behaviour, when all four paws are on the ground.

Is my dog being dominant?

No, jumping up is not your dog showing dominance.  

Dogs jump because they’re excited, seeking attention, anxious or unsure how to behave in greetings.  

It’s a natural, puppy-like behaviour that many carry into adulthood unless they’re taught an alternative.  

Rather than trying to take control or challenge you, your dog is simply using the behaviour that has worked in the past and trying to communicate with you.  

Should I avoid other dogs entirely?

If your dog jumps up when they’re near other dogs, they may be excited, anxious or frustrated.  

If your dog has pals who they like to play or walk with appropriately, then continue these social interactions to avoid your dog missing out.

However, try to avoid situations and environments where your dog jumps up or displays other unwanted behaviours, until you‘ve taught them how to behave differently.  

The more your dog repeats this behaviour, the more likely it is to happen again, so we want to avoid it where possible.  

You might need the help of a trainer or behaviourist to help your dog feel differently and teach them suitable alternative behaviours.

How long does it take to stop jumping up?

How long it takes varies depending on your dog’s age, how big their emotions are, past experiences, and how consistent everyone is with the training. 

Why your dog jumps up, and in what situations, also has an impact on the time taken to stop the behaviour.  

Many dogs improve within a couple of days or weeks. But it can take longer, especially in challenging environments or new situations, and will likely take a few months of regular practice.  

Success comes from patience, support, and consistency from the whole family. 

Should I tell my dog off for jumping?

No. Telling your dog off doesn’t help and can even make the behaviour worse by adding excitement, confusion, or anxiety.  

Jumping often happens because your dog doesn’t know what else to do, so punishment doesn’t teach them a better option.  

Instead, calmly ignore the behaviour, and reward them when all four paws are on the floor.

Is my dog jumping up because they’re aggressive?

If a dog is very frightened, they might jump up or show aggressive behaviour to get something threatening to go away. This behaviour is an expression of fear, not a sign that the dog is inherently aggressive.  

If your dog has a history of jumping up when they’re scared, and this has worked to get whatever they fear to move away, they’re more likely to repeat this behaviour.  

If your dog is displaying aggressive behaviours, call our free Behaviour Support Line.  

It’s important to remember that even if your dog is excited to say hello to people, they can still cause injury when jumping up and may also scare people.  

It’s your responsibility to teach your dog how to greet people politely.  

We can help if you and your dog are struggling with this.

Why does my dog keep jumping the fence?

If your dog jumps over your garden fence or into a field on your walk, they could get you both in trouble.  

Bigger dogs will find it easier to jump over a fence, but dogs of all sizes can be surprisingly good escape artists.  

Your dog probably wants to get to something the other side of the fence, like wildlife, doggy pals, or an empty field to run in. Unneutered males, or bitches in season can escape to try and find a mate. However, your dog may be looking to escape via a fence if they feel trapped with something they are worried or scared of.  

Keep your dog on their lead or use a long line, both in the garden and out and about, if they’re likely to escape. And consider making fences higher to stop them being able to jump over.

How do I stop my dog jumping on the sofa?

If you don’t want your dog to share the sofa, you need to teach them that it is off-limits.  

Your dog isn’t jumping on the sofa to be naughty. They see it as a comfortable space to rest, or somewhere to spend time with you.  

If you’ve adopted your dog, they might have been allowed on the sofa in another home.

Provide them with a comfy space of their own and give them choices of suitable sleeping spots. Avoid telling your dog off for getting on the sofa, as this might make them feel worried.

Instead, teach them to get off the sofa when asked by following our training advice. You can also teach your dog to only jump on the sofa when invited, or not at all if you prefer.

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