COVID-19 info: Our rehoming centres are not open for public browsing but you can still make an appointment to adopt or bring a dog to us. We’ve set up new processes which include social distancing measures to help keep staff and our visitors safe.

Hope Project

Update on the Hope Project and COVID-19

During the current situation in relation to COVID-19, and in accordance with government guidelines, rough sleepers and other homeless people are being moved into hotel and emergency accommodation in order to enable them to self-isolate. 

However, for many homeless people, their dog is their best friend and main companion, so they are unlikely to move into alternative accommodation if this means giving up their beloved pet. 

Help and support if you are a hotel or homelessness service

We have adapted our Welcoming Dogs scheme so that we can provide ongoing support and guidance to hotels and homelessness services on accepting and managing dogs. We can support you with:

  • Tailored advice to hotels and other emergency accommodation providers around accepting and managing dogs in the form of telephone or video consultations during the current movement restrictions
  • Supplying emergency dog food and essential items like collars, leads, toys and bedding, which can be delivered directly to the hotel or homelessness service
  • Providing free emergency vet care for any dogs should they become unwell, as well as transportation to the vet practice
  • Temporary private boarding for dogs belonging to homeless people if they need to access hospital treatment during this time 

For guidance for homelessness services on supporting dog owners, see our information sheet.

Supporting homeless dog owners information sheet PDF 70 KB

Guidance on dog care if you are a dog owner

If you are a homeless dog owner, we understand that this is a difficult and worrying time. We have released new guidance around caring for your dog, and what to do if you have to self-isolate. 

For guidance on walking and caring for your dog, see our information sheet. 

Walking and caring for your dog information sheet PDF 76 KB

For more information or to contact the Hope Project team direct, please visit or email [email protected]

Help with Veterinary Cost

Dogs Trust’s Hope Project provides help with the cost of veterinary treatment for any dog whose owner is homeless. Dogs that are part of our Hope Project Veterinary Scheme are entitled to free flea and worming treatments, vaccinations, neutering and microchipping. We can also subsidise most additional treatments that a dog may need.

The scheme runs in 110 towns and cities across the UK and is available to any dog owner who is rough sleeping or living in temporary accommodation such as a hostel, night shelter or temporary accommodation. We can also help dog owners who are sofa surfing or living on an unauthorised travellers site. Dog owners can apply to our scheme through any participating homelessness organisation or by applying to us directly.

Help with Finding Accommodation

The Hope Project also works with hostels to help them become dog-friendly. We offer a range of resources and advice on issues such as health and safety, hygiene and behaviour. On our Hope Project website we hold a list of hostels that accept dogs.

Please contact the Hope Project on 020 7837 0006 or visit