Covid-19 update: Our rehoming centres in England will be closed to the public until lockdown lifts in early December. We’re still rehoming and taking in dogs, with increased social distancing measures in place to keep our staff and adopters safe.

Hope Project

Update on the Hope Project and COVID-19

During the current situation in relation to COVID-19, and in accordance with government guidelines, rough sleepers and other homeless people are being moved into hotel and emergency accommodation in order to enable them to self-isolate. 

However, for many homeless people, their dog is their best friend and main companion, so they are unlikely to move into alternative accommodation if this means giving up their beloved pet. 

Help and support if you are a hotel or homelessness service

We have adapted our Welcoming Dogs scheme so that we can provide ongoing support and guidance to hotels and homelessness services on accepting and managing dogs. We can support you with:

  • Tailored advice to hotels and other emergency accommodation providers around accepting and managing dogs in the form of telephone or video consultations during the current movement restrictions
  • Supplying emergency dog food and essential items like collars, leads, toys and bedding, which can be delivered directly to the hotel or homelessness service
  • Providing free emergency vet care for any dogs should they become unwell, as well as transportation to the vet practice
  • Temporary private boarding for dogs belonging to homeless people if they need to access hospital treatment during this time 

For guidance for homelessness services on supporting dog owners, see our information sheet.

Supporting homeless dog owners information sheet PDF 70 KB

Guidance on dog care if you are a dog owner

If you are a homeless dog owner, we understand that this is a difficult and worrying time. We have released new guidance around caring for your dog, and what to do if you have to self-isolate. 

For guidance on walking and caring for your dog, see our information sheet. 

Walking and caring for your dog information sheet PDF 76 KB

For more information or to contact the Hope Project team direct, please visit or email [email protected]

Help with Veterinary Costs

Dogs Trust’s Hope Project provides help with the cost of veterinary treatment for any dog whose owner is homeless. We cover the cost of all preventative treatment (flea and worming, neutering, vaccinations and microchipping) and most other essential and emergency treatment that the dog may need, The scheme runs in 114 towns and cities across the UK and is available to any dog owner who is rough sleeping or living in temporary accommodation such as a hostel, night shelter or temporary accommodation. We can also help dog owners who are sofa surfing, living in a tent/vehicle, or living on an unauthorised travellers site. Dog owners can apply to our scheme through any participating homelessness organisation or by applying to us directly:

Help with Finding Accommodation

The Hope Project works with accommodation providers to support them in accepting and managing dogs through their Welcoming Dogs scheme. We offer a range of resources and advice around accepting dogs on issues such as health and safety, hygiene and behaviour, and can also offer tailored consultations for services.

If you are a dog owner looking for accommodation which accepts dogs, we have an online directory of dog-friendly hostels on our website.

Our Work in Scotland

We are delighted to have launched a dedicated, 1 year project in Scotland to strengthen our work improving dog-friendly provision. Cat Birt has joined us as Pets and Housing Development and Engagement Officer in a 12-month role joint with leading homelessness provider, Simon Community Scotland.

We are working with homelessness organisations across Scotland to become pet-friendly and help to keep people and their pets together. For more information on this, visit

Please contact the Hope Project on 020 8733 7611 or email [email protected] or visit