Caring for your dog while they’re in quarantine

At Dogs Trust, we know how hard it is for owners to be separated from their pets. Our canine carers take the best possible care of your dog while they’re in quarantine with us. We are the UK’s largest dog welfare charity, with teams of experts on hand to make the process of quarantine for your pet as pleasant as possible, from expert veterinary care to behaviour and enrichment programmes for each individual dog.

Quarantine updates and contact

We will make sure that you are kept up-to-date with your pet’s wellbeing during their time with us. Our team of expert staff will be on hand to keep pets stimulated and entertained and we will send you regular  updates with photos and videos so you can see how your pet is getting on. If you need to contact us at all, please email [email protected]

Quarantine for dogs from Ukraine

We have increased the UK’s quarantine capacity by 20% after Defra called upon us for our support for those with dogs from Ukraine. We’ve transformed two of our kennel blocks into bespoke quarantine facilities and are caring for their dogs  . There are other licenced quarantine facilities across the UK which are also supporting dogs coming from Ukraine alongside their normal activities.

What happens when my dog is ready to leave quarantine?

After your pet has left a quarantine facility, they may be required to isolate (under quarantine restrictions) at home for an additional period of time. The standards set by Defra require that dogs are only allowed outside for toilet breaks in an enclosed garden while on a lead. Not every home will be suitable, and so isolation facilities (for example rescue centres without a quarantine licence) will be the alternative.

Once your pet leaves a quarantine facility and/or home quarantine, you may face additional challenges whilst adjusting to life in the UK with a dog. We are always on hand to help.

How we help

Finding somewhere to live

If you are looking for somewhere to stay for you and your pet in the private rented sector, our Lets with Pets scheme provides lots of advice and guidance for finding pet-friendly properties. We can also send out a booklet with top tips.

Settling your dog into a new home

It might take a little while to adjust to life in the UK. Our team of dog behaviour and training experts can offer support with settling your dog into your new home and providing long term support for any behaviour concerns you may have.

Finding a vet

Once you are reunited with your pet after quarantine, we would recommend that you register them with a veterinary surgeon. Registering won’t cost you any money and will be a reassurance for any emergency treatments your pet may require as well as for providing ongoing healthcare provision. Find your local vet.

Several organisations and schemes exist within the UK to assist with vet bills should you be in financial difficulty. 

Dogs Trust Hope Project

Our Hope Project funds vet treatment for dog owners experiencing homelessness. This can include if you are staying in temporary accommodation such as a hotel or B&B or staying with a sponsor family under the Homes for Ukraine scheme. We can fund vet treatment for dog owners anywhere in the UK at a local vet practice. Find out more about our Hope Project.

There are additional links to other organisations who may be able to help with funding for vet treatment, including the RSPCA, the PDSA and HIS International.

Pet insurance 

We recommend that, if you can afford to do so, you should take out pet insurance for your pet. Vet bills in the UK can be significant and may be difficult to cover particularly if they are unexpected. Find out more about why insurance is important.

Our partners Petplan are offering a year’s free pet insurance to Ukrainian families who are in the UK with their pets, with up to £4000 of cover on their ‘Covered for Life’’ policies. To sign up, Ukrainian families or their English-speaking hosts can call Petplan on 0330 057 3662.

Dog ownership in the UK – rules and regulations

In the UK there are several pieces of legislation relating to dogs, their welfare and the welfare of others.

Collars and tags

Dogs must wear collars with identity tags whenever they’re in public spaces in the UK. It is also helpful to include your telephone number so that you are immediately contactable should someone find your dog straying. Owners can be fined for non-compliance so it’s useful to have a spare tag engraved in case your dog’s tag goes missing.


Dogs in the UK must also be microchipped, with the microchip registered on a UK database. It is important to ensure you keep your details (such as phone number and address) up to date on the database. Find out more about microchipping.

Banned breeds 

It's against the law to own certain breeds of dog in the UK. Section one of the Dangerous Dogs Act, introduced by the UK Government in 1991, bans four breeds of dog: Pit Bull Terrier, Japanese Tosa, Dogo Argentino, Fila Brasileiro. It’s also against the law to sell, abandon, give away or breed from a banned dog.

If you own one of the four banned breeds, you can apply to have it added to the Index of Exempted Dogs (IED). A court will then decide if your dog is a danger to the public and that you (the owner) are a fit and proper person to own a dog of that type. If your dog is deemed to not be a danger to the public, the dog can be added to the IED and will be subject to certain requirements including being on a lead and wearing a muzzle in public, being microchipped and neutered, and living with you in a secure environment your dog cannot escape. You’ll be given a Certificate of Exemption which is valid for the life of the dog, and you must have insurance against the dog injuring someone.