Why dogs get scared or frustrated and how to help them

Want to understand what your dog might be feeling? Our advice helps answer your questions.

26 min read time Reviewed by: Behaviour team
illustration of a woman concerned for her dog who's cowering behind her in fear on lead

Just like us, our dogs experience a wide range of emotions and feelings. Some are positive, like excitement, anticipation and contentment. Others aren’t so positive, like fear, anxiety and panic. How they feel will influence their behaviour.

Knowing how your dog is feeling will help you respond appropriately and keep everyone safe. You’ll also be able to avoid situations they find challenging.

Need help now? We're here for you

Are you struggling to understand your dog's feelings? Give our friendly team of qualified experts a call for free.

Our phone lines are open Monday to Friday 8:30am to 7:30pm; Saturday, Sunday and bank holidays 9:30am to 5pm.

Tips while waiting for help

Avoid situations that scare or overwhelm your dog.  

Give your dog space and choice. Allow them to move away from things they find frightening and don’t force interactions.  

Keep routines calm and predictable. Provide a safe space for your dog to rest undisturbed.

What happens on the call

When you call our Behaviour Support Line, our team will listen carefully, offer practical advice, and help you find the best way forward for you and your dog.

Our trained experts keep up-to-date with the latest science and offer immediate, personalised advice over the phone. We’ll ask a few questions about your dog and what’s been happening, and you’ll have the space to explain in your own words what you need help with. Whatever challenges you’re facing, you’ll get kind, non-judgemental support.

In many cases, a free telephone consultation will give you all the support you need. We’ll also follow up with an email so you have clear, helpful information to refer back to.

If needed, we may also recommend one of our other behavioural services. We’ll talk you through what this involves, answer any questions, and help you arrange the next steps.

Quick wins: what to do if your dog seems scared or overwhelmed

  • Stop and think – Consider what’s causing your dog to feel this way and how you can help them feel better.
  • Create space – To help your dog calm down, increase the distance between them and whatever is frightening or overwhelming them. This might mean moving or turning away from someone or something, ending your interaction with them, or leaving a stressful environment.
  • Stay calm – Gently reassure your dog and keep your own movements slow and steady. Avoid telling them off or forcing them to meet people or dogs.
  • Help them calm down – Allow time for your dog’s stress levels to reduce in a quiet, safe environment. Try scattering treats on the floor for your dog to sniff out or offering them easy, enjoyable enrichment.
  • Seek support – If you need help with your dog’s behaviour, get in touch. Support is just a click or call away.

What emotions do dogs feel?

Just like us, our dogs experience a wide range of emotions and feelings. How your dog feels will influence how they behave. Dogs who feel excited and content may want to get closer to something they want, like a toy. Dogs who feel anxious or fearful may want to move away or create distance from whatever’s scaring them.

  • Contentment – A positive emotional state your dog experiences when they feel safe, calm and happy. A content dog will show relaxed body language.
  • Excitement - A positive emotional state that happens when your dog anticipates or experiences something rewarding or stimulating. It often increases energy and activity. A joyful and excited dog might be playful. In some cases, excitement can tip into over-arousal or frustration.
  • Fear - An unpleasant emotional and physiological response to the presence of an immediate, perceived threat. Fear is highly adaptive. It plays a vital role in survival and helps dogs to escape, avoid or defend themselves against danger. Remember that what a dog perceives as threatening may not always be obvious to us. This can include everyday things like bins, hairdryers or new environments.
  • Anxiety - A more generalised emotional state involving anticipation of potential threats. It’s a heightened state of worry or vigilance about what might happen.
  • Frustration - An emotional state that happens when your dog can’t do something they want to, is prevented from behaving how they want, or their expectations aren’t met. Frustration is largely unpleasant to experience, but could be brought on by a positive emotional state. For example, if your dog is excited to say hi to another dog on a walk but their lead is stopping them, this could lead to frustration.  

Emotions can be conflicting, too. For example, your dog may feel anxiety because they’re too close to a person they’re nervous of, but that person is also offering them a treat, which they want. Your dog may feel conflicted because they want to approach to get the treat, but don’t want to be near the person they’re worried about.

If we can recognise how dogs are feeling, we can take steps to avoid bad feelings and keep them feeling good. For example, if you can identify when your dog is feeling fearful, you can take action to help them feel safer and calmer. This can help to avoid behaviours like snapping or biting.

Signs your dog may be feeling scared, stressed or struggling

Dogs use their whole bodies to show how they’re feeling. It’s important to learn how your dog communicates so you can recognise when they’re feeling confident and relaxed, or when they're worried, frightened or frustrated.

Below are some common signs of stress, fear, anxiety and frustration.

If you see any of these signs, think about what might be making your dog behave this way. What can you do to help them feel better? And remember, they’re not being “naughty”, they’re simply telling you how they feel.

How to spot signs and symptoms

Early or subtle signs

When a dog is worried about something or someone, they may show signs of stress or behave in ways that communicate they need more space. Many dog body language signals are subtle and happen quickly, so it can be easy to miss them.  

Subtle signs of stress and anxiety to look out for include:

  • turning their head or body away
  • lip-licking (unrelated to food)
  • yawning (unrelated to tiredness)
  • pupils dilating (getting bigger)
  • ears pulled back
  • eyes narrowing or whites of eyes showing
  • sudden stillness or freezing
  • looking for reassurance  
  • tension in the body and face
  • acting strange, appearing “quiet” or “sad.

Moderate signs

Some signs of stress, fear and anxiety might be more obvious to spot, like:

  • Lowering or tucking the tail
  • Cowering or crouching their body
  • Hiding  
  • Avoiding touch or interaction
  • Shaking or trembling
  • Whining, howling, barking or growling
  • Drooling or panting (when not exercising or warm)
  • Pacing or seeming unsettled
  • Jumping up, mouthing or mounting
  • Not responding to words, treats and toys
  • Rolling onto their back to expose the belly. The tail is often tucked, with ears held back, tension throughout the body, and one or both back legs raised.

Intense fear or panic-type responses

If a dog is experiencing intense fear, panic or overwhelm, you may also see these signs:

  • trying to run away or escape
  • using aggressive behaviour including lunging, snapping and biting
  • involuntary pooing or weeing themselves.

Low mood or sadness

While dogs can’t be diagnosed with depression in the same way we can be, they can show signs of stress, fear, anxiety and pain which appear similar. This includes:

  • losing their appetite or going off food
  • sleeping more or less than usual
  • having less energy than usual
  • not wanting to play or interact
  • hiding
  • being more clingy
  • seeming “sad”, unusually quiet or in a low mood.

If you’re concerned about your dog’s behaviour, or notice any changes, please speak with your vet. They’ll be able to check if any medical issues might be causing your dog’s behaviour. You can also reach out to our behaviour experts for support.

Signs of frustration

When a dog is frustrated, their behaviour often intensifies to help them achieve their goal. For example, if a dog on lead wants to greet another dog, they might start pulling and lunging to reach them.

Frustration-related behaviours vary depending on the goal, but commonly include:

  • jumping up
  • mouthing
  • barking
  • pawing
  • pulling or lunging on lead
  • digging or jumping up at barriers.

If the goal can’t be achieved, your dog might redirect their behaviour onto someone or something else nearby. For example, they might suddenly grab you or their lead.  

Frustrated dogs may also use aggressive behaviour to communicate their desire for choice or independence. This might happen if they’re restrained (e.g. being held or on their lead), or if someone tries to take a toy or chew from them.

How to help your dog build confidence gradually

To help your dog feel calm, safe and secure:

  1. 1

    Build a daily routine

    Building a daily routine helps dog know roughly what to expect and when. Include time for play, training, rest and walks.

  2. 2

    Always go at your dog’s pace

    Try to avoid things your dog finds scary or overwhelming. If they seem unsettled or unsure, give them the choice to move away, and space to calm down.

  3. 3

    Introduce your dog to new people, dogs and experiences slowly

    Never force them to interact if they don’t want to. Getting your dog to “face their fear” could make things worse. If they can’t leave a scary situation, there’s a risk they may use aggressive behaviour.

  4. 4

    Reward your dog for calm choices and investigating

    If your dog is a little nervous but comes forward to sniff something, or they hear a noise they usually react to but remain relaxed in their bed, this is the perfect time to reward them with praise and extra tasty treats.

  5. 5

    Have fun with your dog!

    Engage your dog in things they enjoy to build up lots of positive, confidence-boosting experiences.

Creating a safe, calming environment

A safe and calm environment will help your dog feel more relaxed. 

Make a cosy den or safe space for your dog. This will give them the option to hide away for some quiet time when they need it.

Manage your dog’s exposure to stressful or scary things. This could include loud noises or visitors to the house. Think about what can be avoided and how. For example, if your dog is frightened by the hoover, could you hoover while your dog is outside the house? If they feel anxious or frustrated by noises and people outside, can you block your dog’s view out the window or muffle noises by having the radio on?

Provide your dog with options. This includes lots of comfortable resting spots, different toys and other things they need and enjoy.

Build a safe space
A orange and white Collie cross dog sits in a navy blue dog bed in a crate with a blue blanket over the sides.

Creating a safe space for your dog

All dogs need a safe space of their own. Find out what makes a good safe space.

Everyday habits that help

Meeting your dog’s physical, mental, and social needs will help them feel calmer, cope better with stress, and reduce the likelihood of unwanted behaviours.

  • Provide appropriate daily exercise. Walk your dog in both familiar and new environments, allowing plenty of time for sniffing and exploration.
  • Engage in positive play. Play builds bonds, provides an outlet for energy, and supports emotional wellbeing.
  • Offer regular enrichment. Activities like treat trails, dig boxes, puzzle feeders, snuffle mats and toys help keep your dog mentally stimulated and satisfied.
  • Support enjoyable social interactions. This might include walks with other dogs on lead, appropriate off-lead play, or spending time with people if your dog prefers human company.
  • Prioritise rest and sleep. Getting enough good-quality sleep is essential for emotional regulation. Overtired dogs are more likely to struggle with frustration and impulse control.
  • Maintain physical health. Have regular vet check-ups and stay up to date with parasite prevention and vaccinations.
  • Reward calm, positive behaviours. Rewarding behaviours you want to see more often will build confidence and increase the likelihood they’ll be repeated.
  • Allow time for your dog to relax and recover. After a frightening, frustrating, or overwhelming experience, give your dog time and space to rest and recover.

Managing your own feelings

Sharing your life with a dog is one of life’s greatest joys. But that doesn’t mean it can’t also be challenging and frustrating at times. If you’re worried about your dog’s behaviour or feel guilty because you don’t know what to do, you’re not alone.

Our advice on owner emotions has lots of useful tips to support your wellbeing.

You can also get in touch with our behaviour services team if you want friendly, qualified advice or just an understanding ear.

Why dogs experience fear, anxiety, frustration or low mood

Genetics and temperament

Like us, every dog is an individual with a unique genetic makeup. Some dogs inherit traits that make them more emotionally reactive. This affects how they interact with the world around them.

Some dogs are naturally more anxious or fearful. Others are more impulsive and have a lower tolerance for frustration. A dog who is genetically more sensitive to stress, fear and frustration may find it harder to cope with everyday situations. This can affect their behaviour and wellbeing.

Puppies born to stressed mothers are more likely to grow into more reactive, anxious or less resilient adults. This shows the importance of sourcing a puppy responsibly.

It’s important to remember that having a genetic predisposition doesn’t mean a person or dog will automatically feel or behave in certain ways. Many factors influence behaviour aside from genetics, including early experiences, learning throughout life, physical health and environment.

Lack of early socialisation or positive exposure

The first four months of a puppy’s life are very important.

During this time, puppies need to be carefully introduced to different people, dogs, noises, objects and experiences (like being handled or being on their own), so they accept these as a normal and positive part of life. This will give them the best chance of coping well and feeling confident throughout their life.

The introduction of new experiences needs to be gradual, controlled and when the puppy is relaxed. It’s essential that puppies learn about everyday life in a positive way.

If puppies are anxious, fearful or overwhelmed when experiencing new things, they’re more likely to be worried and develop behaviour problems as an adult. Dogs are also more likely to worry about things they didn't come across when they were young.

If a puppy is separated from their mother and siblings too early, this can have detrimental effects on their future social behaviour and how they interact with other dogs. It may also affect how the puppy copes with stressful events throughout their life.

If you’ve got puppy, learning how to socialise them will give you the best start together.

Don’t worry if your dog is older, though. There are lots of ways you can support your adult dog to be happy and healthy.

Past frightening or painful experiences

Dogs are always learning and making associations about the world around them. Many of these associations are positive, like learning when the harness comes out, a fun walk is about to happen, or when the cupboard opens, it’s dinner time.

However, our dogs can also form negative associations. If your dog experiences something that causes them pain or fear, like being startled by a firework or hurt by another dog, they might associate that thing with negative feelings. This could lead to the development of lasting fear responses. Their fear might even broaden so they become worried about all loud noises or dogs.

Dogs can also associate the place where the traumatic event happened with fear or pain. A dog who was attacked in a particular park, or scared by a lorry on a certain road, may be fearful and avoidant if you go there again.

Pain or medical issues

A dog’s physical health can significantly affect their emotional wellbeing and behaviour.

Pain, illness or ongoing discomfort can affect mood, sleep quality and overall resilience. A dog in pain may withdraw from play and social interactions. They might seem less energetic or unusually low in mood.

Some dogs show avoidant or defensive behaviours to protect themselves and keep safe if they’re injured. For example, a dog might avoid being stroked by turning or moving away. Or they might start showing aggressive behaviour when having their harness put on because they’re in pain.

Medical issues and pain can also lead to learned fear responses. For example, a dog might become wary of specific movements, handling, or places that have previously caused discomfort. In some cases, dogs may show increased anxiety in general or develop new sensitivities, like a fear of loud noises.

If you notice any changes in your dog’s behaviour, or they show any signs of fear or anxiety, which could include aggressive behaviour, it’s essential to take your dog to a vet. They’ll be able to rule out or treat any underlying medical issues.

Environmental factors or routine changes

Your dog’s environment and daily routine can affect their emotional wellbeing and behaviour.

Dogs who often experience things they find scary may become more anxious, stressed or easily overwhelmed. Dogs with limited options or choices might experience fear and frustration, particularly if they can’t move away from something scary or get something they want.  

Dogs that don’t get suitable exercise, play, enrichment or social interaction may become bored or develop pent-up frustration. This can lead to unwanted behaviours like destruction and excessive barking, repetitive behaviours or aggressive behaviours.

Knowing what to expect is also important for our dogs. Irregular feeding, walking or playtimes may lead to frustration when things don’t happen at the expected time. A lack of consistency may also increase anxiety.  Big changes to routine or environment can be stressful and impact how they behave. This includes moving house, a new baby or pet, the loss of a human or furry companion, or owner stress.

Training methods

The way dogs are trained and interacted with affects their emotional state. Methods based on fear, pain or intimidation are strongly associated with higher levels of fear, anxiety and aggressive behaviour.

Training with rewards helps build positive bonds and confidence, and owners using reward-based methods report fewer behaviour problems.

Dogs that experience inconsistent training or unclear boundaries may develop frustration because they don't understand what is expected of them. This can lead to confusion and aggressive behaviour, particularly in high-stress situations.​

Trigger stacking and stress

The amount of stress hormones in a dog’s body, otherwise known as their arousal level, can affect how they feel and behave.  

Stress hormones are released in response to events throughout the day. Any event that causes an increase in arousal or emotions is referred to as a trigger. Triggers are different for every dog, but may include loud noises, other dogs, visitors or being touched.  

You can identify your dog’s triggers by watching their body language and seeing how they respond.  

Trigger stacking can happen when multiple events that increase stress or arousal occur in a relatively short space of time. With each event, stress hormones begin to build up in the body. If your dog doesn’t have enough time to recover between these events, they can reach a tipping point where they’re no longer able to control their behaviour. This can be known as ‘going over threshold’.

Imagine your dog snaps at a stranger reaching to stroke them. This may seem to come out of nowhere. But if you think about the whole day, you might see that they played with an excitable dog in the morning, went to the vet in the afternoon, and were scared by a loud motorbike on the way home. These events all add to rising stress levels, which may make them less able to cope and more likely to react when approached.

Recognising signs of stress and when trigger stacking might happen will help you better support your dog. By managing them around triggers and allowing enough time to calm down and relax, you can protect their wellbeing and reduce the likelihood of their behaviour escalating.

Common situations that can trigger emotional responses

Just like us, our furry friends can have a strong emotional response to different situations. Here are a few common responses, with links to our experts’ advice if you need it.

When to seek professional help

Vet check

Changes in a dog's behaviour are often influenced by their physical health, even when there are no obvious signs of pain or illness. Some medical issues are subtle, develop gradually, or are masked by dogs coping well, so even very attentive owners may not notice anything wrong.

You should seek veterinary advice if your dog:  

  • behaviour has recently changed
  • shows signs of fear or anxiety, which can include avoidant and aggressive behaviour
  • is withdrawing from activities and interactions or appears low in mood
  • seems agitated, restless or you notice them acting strangely.

A visit to your vet is a supportive first step. It could rule out any medical causes or fix the behaviour. Knowing your dog is healthy will make any behaviour support and training clearer, fairer, and more effective for you and your dog.  

To help your vet assess your dog's behaviour, it can be helpful to bring along any videos, diaries or notes you have to your appointment at the vets. Speak to your vet when booking if you think it'd be useful to have a detailed conversation before the physical exam.

Behaviourist support

Living with a dog who is fearful, anxious or frustrated can be challenging for both of you. If you need help to support your dog, our experts are just a click or call away.  

Contact our free Behaviour Support Line, request a call back with an expert, or book a support package now.  

We help thousands of dog owners every year. Our team offers a wide range of support depending on what you feel is best for you - even if it's just to check you're on the right track.

Real owner stories: you’re not alone

Suzanne got in touch when walks with Brian, her five-year-old Jack Russell Terrier, were becoming stressful.

During the call, we helped Suzanne recognise that Brian was likely feeling anxious and overwhelmed outside.  

A referral to our Clinical Animal Behaviourist was the best next step to help address his challenging behaviours. And in the meantime, we gave Suzanne practical steps she could take straight away.

The people I chatted to were very understanding, empathetic and reassuring, and gave great advice. I’ve found both calls hugely helpful for understanding my dog's behaviour and how I can best support him. Thank you so much.

Suzanne, Brian's owner

FAQs about dog emotions

Why is my dog acting weird or restless?

If you notice any change in your dog’s behaviour, or they start acting strangely or appearing restless, it’s important to speak to your vet. There might be an underlying medical issue.

Why is my dog suddenly scared of me?

If your dog suddenly seems scared of you, think about whether anything’s happened that might have caused this. For example, accidentally frightening them by making a loud noise or dropping something. If nothing obvious comes to mind, they might be in pain or have an underlying health issue.  

The first thing to do is speak to your vet. Let them know your dog’s behaviour has changed, and they suddenly appear anxious or fearful. Your vet can rule out or treat any underlying medical issues. They can also refer you to a qualified behaviourist for support, or you can contact our behaviour experts.

You can support your dog at home by being calm, patient and understanding. If they need space or try to move away from you, let them. And try to avoid situations which scare them.

What does an anxiety attack look like in dogs?

A dog who is described as having an anxiety attack might:

  • shake uncontrollably
  • pant and drool excessively
  • go to the toilet or vomit
  • bark, whine or howl
  • bolt, escape or hide
  • seek comfort  
  • jump up
  • be unresponsive to words, treats or toys
  • show aggressive behaviour.

If your dog shows any of these signs, try to remove them from the situation which is causing them fear or distress. Create distance and give them space and time to calm down. Offer them gentle reassurance and, once they’re calmer, try to engage them in relaxing, enjoyable activities.

It’s important to speak to your vet about these signs, because there may be an underlying medical issue.

Why is my dog hiding or avoiding me?

If your dog is hiding or avoiding you, they might be worried or in pain. Speak to your vet to rule out any illness or injury which may be causing your dog to do this.

You can support your dog at home by identifying, avoiding or managing situations and triggers which make them feel worried. Provide them with a safe space or den where they can retreat to and rest undisturbed. Make sure interactions with your dog are calm and positive.

Will my dog grow out of fear or anxiety?

Dogs generally don’t grow out of fear or anxiety alone. In fact, fearful and anxious behaviour can get worse over time without the right support.

Speak to your vet and reach out to a qualified behaviour expert for help. They’ll help you understand what’s causing your dog to feel anxious or frightened, and put a plan in place to help them feel more relaxed.

The sooner you reach out for support, the better.

We help thousands of owners and dogs every year, so get in touch with one of our behaviour experts today.

When should I worry about my dog’s behaviour?

You know your dog best. If you have any concerns about your dog’s behaviour, they’re showing signs of fear or anxiety like aggressive behaviour, or you’ve noticed sudden changes, please speak with your vet. 

Your vet will assess your dog’s health to see if there’s a medical reason for your dog’s behaviour. They can then refer you to a qualified behaviourist for support, or you can get in touch with one of our behaviour experts.

Why is my dog suddenly anxious at night?

Your dog might suddenly appear anxious at night if:

  • they’re in pain or have an underlying health condition
  • they need the toilet or are restless because they haven’t had enough physical or mental stimulation during the day
  • there’s been a change to routine or the household, like new family members or changing schedules
  • there are sights, sounds and smells disturbing them throughout the night
  • they’re sleeping in a different place or apart from you.  

Please speak to your vet and a qualified behaviourist if your dog seems anxious at night.

In the meantime, think about how you can support your dog. For example, if your dog seems more relaxed and settled when they’re taken out more often, or you’re nearby at night, can you change your sleeping arrangements to make this happen? 

This doesn’t have to be forever, but it might help everyone get a better night’s sleep while you get professional support. We have more advice to help if your dog could be struggling with separation anxiety.

Contact our behaviour services

Whether you’re facing a tricky behaviour or feeling completely overwhelmed, we’re here to help. Our team of experts can offer advice, training and support. 

Call us on 0303 003 6666 or

Our free telephone service is open Monday to Friday 8:30am to 7:30pm; and 9:30am to 5pm on weekends and bank holidays.

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