Companion Club
Everything you need to know about Companion Club.
We are not currently accepting any new subscriptions to Companion Club whilst we complete a standard review of the benefits we offer.
Are you an existing Companion Club subscriber? Find answers to our most commonly asked questions about renewing your subscription.
Certificates of Exemption for XL Bully owners
It is a criminal offence to own an American Bully XL dog in England and Wales without an exemption. There are restrictions in place on American Bully XL dogs in Northern Ireland and Scotland, and restrictions coming in the Republic of Ireland later this year. Our advice page has further details on the bans in place and bans coming into force, as well as how we can support dogs and owners who are affected.
Frequently asked questions
Why can’t I sign up to Companion Club?
We’re not currently accepting brand new Companion Club subscriptions whilst we complete our regular review of the …
Who can sign up?
Currently, anyone with an existing subscription can renew (as long as this is done within two months of expiry), …
I would like to renew my membership/ subscription, is this possible?
If you currently hold Companion Club subscription you can renew your policy via the link in your email renewal …
Why are you stopping new subscribers?
As a charity we regularly review the Companion Club benefits we offer to ensure it is suitable for the dog owners we …
I really need third party insurance for my dog, what do I do?
You may find other insurers that will be able to meet your specific insurance needs online, though we are unable to …
Can I sign up if I have an exempted dog/ am going through legal proceedings?
You are welcome to sign up for Companion Club if your dog has a certificate of exemption. If you are currently going …
My family/friends have a dog from the same litter, and have Companion Club membership. Can I sign up?
You can only sign up if you are renewing a current policy or have a dog with a certificate of exemption. If these do …
Can I sign up if my partner/ family/ previous owner previously had a subscription for my dog?
You are welcome to sign up for Companion Club as long as your dog has a certificate of exemption. If they do not, …
I require third party insurance to take my dog into a workplace. Can I sign-up?
You are welcome to sign up for Companion Club as long as your dog has a certificate of exemption. If they do not, …
I don’t have an exempted dog. What do I do about insurance?
You may be able to get third party insurance through your current veterinary or home insurance. Please check with your …
I was signposted to Companion Club by someone else (workplace etc).
Unfortunately, we are unable to instruct other websites to update their guidance. We would recommend that you reach …
I’m really unhappy about this. Who do I contact?
We’re really sorry to hear this. Please visit our customer care page for further information on how to send us your …
This is really poor of Dogs Trust/ the Government. So many dogs will be put at risk if they can’t get insurance.
We are working with Defra and the devolved Governments to gain reassurance and confirmation that any change in our …
