Covid-19 update: our rehoming centres aren’t open for public browsing, but we’re still rehoming and taking in dogs, with measures in place to keep staff and adopters safe. Find out more about how national Covid-19 restrictions are affecting our rehoming procedures and other activity.

Here for you on your rehoming journey!

When someone rehomes a dog from us this is only the start of their journey. Thanks to funds raised by players of People’s Postcode Lottery we are able to provide further advice through our Post Adoption Support team. During the pandemic (from March to June) our team made around 8,500 outbound calls to over 2,000 new adopters.

Our Post Adoption Support team was launched in 2018 to provide vital advice and support to adopters at crucial stages of their rehoming journey and during lockdown, this advice has been needed more than ever.

With more people working from home during the pandemic, the service has never been so vital in helping dogs adjust to their new routines. Dogs will have had to become accustomed to having their favourite humans by their side day in day out, as well as having their homes to themselves and little interaction with the outside world. Now, as restrictions ease, its likely our four-legged friends will need a helping hand to get used to the “new normal” to prevent problem behaviours developing such as separation anxiety and nervousness around new people and dogs.

Paul Roelake, our Contact Centre Manager said:

“During these difficult times, we have had to adapt all aspects of our rehoming processes to continue to deliver the level of support we pride ourselves on to the dog loving public. Thanks to players of People’s Postcode Lottery, we have been able to continue to offer our Post Adoption Support service to adopters who have rehomed a dog through us during lockdown, at a time when they perhaps need it most.

“By making these calls we are able to identify any potential behavioural or veterinary problems the dog might be having in the early days of settling in to its new home, helping cement the bond between the owner and their new dog and promote mental and physical wellbeing for both. We would like to thank the players of People’s Postcode Lottery for continuing to help us find forever homes for our dogs, where they can stay for life, not just for lockdown.”

Our rehoming centres are still closed to walk-in members of the public, but the charity is now rehoming dogs through its new “handover at home” and appointments process. If you have space in your heart to give a dog a new home, now and after lockdown, visit our rehoming page to see who is up for adoption.