Raffle terms and conditions

Promoter: Dogs Trust Legacy, 17 Wakley Street, London, EC1V 7RQ
Responsible Person: Stacey Conway-Jones
Dogs Trust Legacy is part of the Dogs Trust Group, and the net proceeds from the raffle are used for the charitable objects of Dogs Trust. Dogs Trust Legacy is licensed and regulated in Great Britain by the Gambling Commission, account number 4639.
The website is provided by our External Lottery Manager (ELM), Woods Group Limited trading as Woods Valldata. Woods Group Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 3586. 

Entry Rules

• Tickets cost £1 each. Payment must be received and cleared before the draw to be eligible to win a prize.
• The closing date for postal entries is 6th October 2025
• The closing date for online entries is 10th October 2025
• The Raffle draw will take place on 13th October 2025

All entries returned by 15th August 2025 will be entered into a Fast Reply Draw for an extra chance to win. The Fast Reply Draw is not a separate Raffle and is set out under these Terms and Conditions. 

Entrants will not be eligible for a refund after the draw date and any payments processed thereafter will be treated as a donation. 

Entrants can purchase a maximum of 150 tickets at a time, by post or online. When ordering paper ticket books, you can order up to 90 tickets at a time. If you wish to order more than these limits, please contact us at lotteries@dogstrust.org.uk, or call us on 020 7837 0006.

Please note that, in accordance with Gambling Commission Rules:

• You must be aged 18 years or over to buy or sell Raffle tickets.
• This Raffle is only open for residents of Great Britain. Residents of Northern Ireland, Channel Islands and the Isle of Man are unfortunately not eligible to take part.
• Tickets must not be sold to a person in any street. For these purposes ‘street’ includes any bridge, road, lane, footway, subway, square, court, alley or passage.
• Dogs Trust Legacy licensees and employees directly responsible for the Raffle and its’ ELM employees involved in its operations are excluded from playing the Raffle.
• Due to UK gambling legislation and our bank regulations, we cannot accept credit card payments for Raffle tickets.

Underage gambling is an offence. The rules for this Raffle require entrants to be over the age of 18, therefore players will be required to provide their DOB and to affirm that they are of legal age.

Dogs Trust Legacy reserves the Right to require proof of identity and age when entering the Raffle. Any person who has entered and/or participated in the Raffle who is subsequently found to be underage will:

• Forfeit any prize.
• Receive a full refund.
• Not receive any prizes that might have been due to them, and if prizes have already been paid out, all reasonable attempts will be made to recover them.

Raffle draw

Raffle prizes are drawn at random. A randomised computer generator determines which prizes are to be draw from online or offline entries.

Online entries are chosen by a random number generator, and offline entries are drawn by hand. The first winner drawn is awarded the first prize, the second winner drawn is awarded the second prize, and third winner drawn is awarded third prize. The draw will continue in a similar fashion until all prizes are drawn and awarded.

In the instance of the Fast Reply Draw, this will take place 1 week after the Fast Reply deadline and 25 winners will be drawn at random.
 

Winners and prizes

We will attempt to notify all winners by phone, email or post, within 7 days of the draw.

A list of the winning ticket numbers, initial, surname and town of winners’ will be published here. e.g. J Bloggs from Swindon. 
 

The raffle prizes available are:

• First prize - £10,000
• Second prize - £2,000
• Third prize - £1,000
• 5 Runner up prizes of £250
• 10 Runner up prizes of £100
• 25 Fast Reply prizes of £50
• Top Dog Prize – A behind the scenes tour of a rehoming centre OR 1-year’s free dog sponsorship.

The Top Dog Prize will be awarded to the player who purchases the most entries into the Raffle. This winner will be given the choice between both prize offerings. Once selected, their prize will be valid for 12 months and cannot be exchanged for any other Dogs Trust product or service.

Cash prizes of £250 and lower will be paid by cheque. Payment of cash prizes £1,000 and above, will be arranged by BACS transfer. The promoter’s discretion is final on releasing the prize winnings.

We will make every effort to contact each winner. All cash prizes are valid for 6 months from the date of the draw. If it is unclaimed or uncashed after 6 months, the money will be deemed as a donation to Dogs Trust.
 

Responsible Gambling

The Raffle is intended to be a fun way to support the charitable aims and vital work of Dogs Trust. If you feel that you have a problem with gambling, we have a Responsible Gambling Policy, whereby if you wish to be self-excluded from the Lucky Pups Lotto and Raffle, please complete this form or speak to a member of our friendly team on 0207 837 0006 who will be happy to assist you.

Alternatively you can email lotteries@dogstrust.org.uk or write to Dogs Trust Legacy, 17 Wakley Street, London EC1V 7RQ.

Once self-excluded, you will be opted out from Dogs Trust Legacy Lucky Pups Lotto and Raffles for a minimum period of 6 months. Any self-exclusion period may, on request, can be extended for one or more further periods of at least 6 months and up to 5 years.

During your self-exclusion, any attempts to enter our Lucky Pups Lotto and Raffle during this period will be refused, refunded and consequently these entries will be deleted.

You will also be opted out of all gambling marketing material during the self-exclusion period, to ensure you are not sent any gambling related communications. 

You will not be able to leave the scheme before the exclusion period has expired. At the end of the self-exclusion period, your marketing preference will not automatically change and remain in place for a minimum of 7 years. 

At the end of your chosen self-exclusion period, if you wish to become opted-in, you will need to instruct us in writing with the contact details above.

If you need to talk to someone about problem gambling, then please contact BeGambleAware who provides confidential support and counselling to anyone who is affected by problem gambling. Visit BeGambleAware’s website where you can get help and advice or contact the National Gambling Helpline on 0808 8020 133, lines or live chat are open every day of the year, 24 hours a day.

Proceeds

In 2024 Dogs Trust received £734,863 in Raffle ticket sales, of which 34.4% were attributable to our charitable activities. This includes essential care for the dogs across our 21 rehoming centres, running costs, and our campaign work such as education, neutering, and microchipping. After these proceeds, 4.28% was spent on prizes, and the remaining on the running costs and governance of the Raffle. The likelihood of winning a prize in one of our Raffles is 1 in 40,826.

Restrictions and Liability

Dogs Trust Legacy or its ELM shall not be liable for:

• Any entries or communications which are damaged, lost, stolen or delayed in the post;
• Any failure or inability to award a prize due to any errors or omissions in the data provided or due to any failure by the participant to update Dogs Trust Legacy with any changes to the contact data provided;
• Any delays or failures in any third-party software or other systems used by Dogs Trust Legacy or its ELM for the administration of the Raffle;
• Any delays or failures in any third-party software or other systems used for the issuing of prizes;
• Any refusal by Dogs Trust Legacy to accept an entry or the cancellation of an entry;
• Any event beyond the reasonable control of Dogs Trust Legacy or its ELM; and
• Any loss or damage incurred by a participant in connection with their entry to the Raffle or use of any prize.

Dogs Trust Legacy may amend these terms and conditions at any time.

Dogs Trust Legacy will notify all participants of any significant changes to these terms and conditions via this website or by contacting you directly using the contact details provided on entry to the Raffle.

Updated 26th June 2025