Your Rights | Dogs Trust

Dogs Trust

Your Rights

Right of Access

You have the right know what information we hold about you and you can request to see it verbally or in writing.

We will supply any such information you ask for as soon as possible, but this may take up to 30 days. There is no charge, other than in exceptional circumstances. You will be asked for proof of identity as we need to be sure we are only releasing your personal data to you.

This is called a data subject access request and you can request this form from us by emailing us or writing to us at the contact details above. Pease do title your correspondence Subject Access Request.

You can of course call us, write or email us with your request in your own words. If you do this, please put ATT. LEGAL TEAM - SUBJECT ACCESS REQUEST on your envelope, or in the subject line of your email, so we can ensure we process your request as quickly as possible

Your right to be informed

You have the right to be informed how your personal data will be used. This policy, as well as any additional information or notice that is provided to you either when you provided your details, or otherwise, is intended to provide you with this information.

Your right to withdraw consent or to object

Where we process your data based on your consent such as sending emails or text messages, you can withdraw that consent at any time. You also have a right to object to us processing data where we are relying on it being within our legitimate interests to do so, such as sending you information by post. To do this, or to talk to us about it, please contact Customer Services

Your right to restrict processing

In certain situations, you have the right to ask for processing of your personal data to be restricted, such as a disagreement about its accuracy or legitimate usage.

Your right of erasure

In some cases, you have the right to be forgotten, which requires that your personal information is deleted from our systems. Where you have requested that we do not send you communications, we will need to keep some limited data to ensure we honour this.