Coronavirus Update

Here’s how we’re responding to Covid-19, and keeping our staff, supporters, and dogs safe.

Page updated 19/07/2021

Covid-19 update

We’re always here for you and your dog. If you need urgent support, please contact us on 0303 003 0000. We’ll do everything we can to help. Use this page to find out how Covid-19 is affecting our services:

  • Rehoming a dog from us
  • Giving up your dog
  • Dog School
  • Information days
  • Volunteering
  • Donations
  • Charity shops
  • Shared Adoption Scheme
  • Fostering
  • Education

Find out how we’re making sure our workplaces and venues are Covid Secure


Rehoming a dog from us

Our rehoming centres are open to the public by appointment only.. Throughout the pandemic we have been operating a virtual rehoming process that has proved very successful in helping us match our dogs with new homes, and we will continue to rehome our dogs this way. Find out more about how we're rehoming dogs virtually.

We kindly ask that you do not travel to or visit our rehoming centres. Once you have been matched with a dog, you will be invited to attend an appointment at the centre to meet them, and if all goes well, make plans to take them home.

Thinking about getting a dog? Our guide will help you decide if you're 'dog ready.'


Giving up your dog

We know that life rarely goes according to plan, and things don’t always work out, including owning a dog. If you’re struggling and need to give up your dog, we’re here to help. We promise to never put down a healthy dog, you can rest assured that they’ll receive all the love and care they need until we find them a new home.

If you’d like to discuss giving your dog up for adoption, please call us on 0300 303 2188 or contact us via our form.

We know how hard this can be – and will help you make the right decision for your dog.

View more information about giving up your dog.


Dog School

Our face-to-face classes have now resumed and are available for booking! We also still have virtual classes that you can take part in, from the comfort of your own home.

Contact your local Dog School for more information.

Take a look at our online training tips and videos.


Information days: visiting our rehoming centres

You can now book online to visit your local centre during our Information Days, held on Sundays between 12-4pm.

During your 45-minute visit, you will be able to visit the best of Dogs Trust, including our state-of-the-art kennels and training barns, and – most importantly – see some of our gorgeous dogs while they spend time with our canine carers. Information Days are the pawfect opportunity for you to have a quiet look around our centre and chat to our friendly staff about everything we do for our dogs. 

Information Days can only be booked online, please do not try to book over the phone. 

Search for your local centre and book your visit.

Please note: Information Days are not a part of our dog rehoming process.


Volunteering

We’re delighted to be welcoming back volunteers and recruiting for help where it is needed.

How to volunteer with us.


Donating items to our centres

We’re accepting pre-loved donations of treats, toys, towels and bedding and towels (except feather duvets) at our centres via our contact-free drop off points.

Signage outside will make it clear where you can drop off your kind donations.

Please don’t leave clothing, valuables, electrical equipment, or furniture at our centre drop-off points, as we cannot accept them. Find your local centre and please contact your local centre to ask if they are currently accepting donations.

We’re so grateful for your generous support, now more than ever.


Charity shops

Our shops are open and accepting donations. Before travelling, check your local shop's opening hours and donation windows.  

For any other enquiries please email [email protected]


Shared Adoption Scheme

We’ve changed the way we run our shared adoption support scheme. If you are part of the scheme, read more about how changes to our shared adoption scheme could affect you.


Fostering

We’re continuing to place dogs into foster homes, and we’re accepting applications from new foster carers. Find out more and apply to foster with us.


Education 

During the Summer holidays, our Education Officers will be running face-to-face dog safety workshops at our rehoming centres, and local community venues across the UK. Find out more and book a free workshop.


Freedom and Hope Projects

We’re continuing to run our vital services but with extra measures in place to ensure the safety of our staff, volunteers, service users and dogs.

If you, or someone you are supporting, needs help - please get in touch for urgent, confidential advice: 

Hope Project provides support for dog owners who are homeless or in a housing crisis.

Freedom Project provides a pet fostering service for dog owners fleeing domestic abuse.


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Want expert dog care advice?

Take a look at our in-depth advice on caring for your dog.