Door-To-Door Fundraising

We’re so excited to be able to have restarted our face-to-face fundraising programme in-line with the continued ease of lockdown in areas around England, Scotland and Wales. We can’t wait to meet you, our brilliant supporters – old and new – and raise vital funds to help us change the tale for our rescue dogs.

It’s incredibly important to us that we keep everyone safe. That’s why we’re carrying on with social distancing measures and continuing to review and update them according to government guidance and recommendations from our regulatory bodies.

Like many charities, our ability to fundraise has been significantly affected during the pandemic. Unfortunately, this has impacted our overall income and our ability to carry out our vital work. Face-to-face fundraising helps us bring in new supporters, and between July and December last year, we were able to safely carry this out.

As a publicly supported charity receiving no government funding, we’re very grateful to all our supporters. Your donations help us continue to care for the dogs in our rehoming centres, and for the increased numbers of abandoned dogs we expect to see in the wake of the pandemic.

Identify our door to door fundraisers

All of our fundraisers can be identified by their photographic ID badge and Dogs Trust Branded Clothing. The identity of any fundraiser can be confirmed by calling the phone number on their photo identification badge (020 7837 0006).

We really do appreciate every bit of support we receive! You can read more info in our FAQ's below but if you do have any more queries about door-to-door fundraising, please email us or give us a call us on 020 7837 0006.


What safety measures have we put in place?

The safety of the public and our fundraisers is our top priority and our safety measures are in accordance with the latest government advice and guidelines outlined by the Institute of Fundraising. Our team has been issued with specific equipment to ensure that they can interact with members of the public in a Covid-secure manner. This includes face coverings that fundraisers wear whilst interacting indoors, hand sanitiser for frequent use, sanitary wipes for all equipment, which is also contact free. We will always ensure our fundraisers are out there helping us to raise funds safely, in a manner that follows the relevant government guidelines.

What you will get?

When you sign up to our Sponsor A Dog scheme with one of our door-to-door fundraisers, they will leave you with a leaflet naming the dog you have chosen. If you haven’t provided your bank details, you will receive a follow up phone call from the same fundraiser requesting these, unless arranged otherwise with the fundraiser.

If you have consented, you will receive a ‘welcome call’ a few days later thanking you for signing up and confirming your sponsorship details, as we would hate for something to go wrong!

You will then receive your welcome pack in the post with your dog’s information and confirmation of your first payment date.

What will our fundraisers ask for?

Our fundraisers will ask for an ongoing donation paid monthly via Direct Debit for our Sponsor A Dog scheme. Direct Debit is the safest way for our fundraisers to set up regular gifts, protecting you and your money by means of the Direct Debit Guarantee. (

We really do appreciate people wanting to donate in ways other than Direct Debit, however our fundraisers are unable to have collection tins as these can be costly to keep secure and take extra hours and expense to ensure that all these donations are taken to the bank in a safe manner. If you are unable to donate by Direct Debit, please feel free to contact us on 020 7837 0006 and our customer services team will be happy to help you.

Why we do this form of fundraising?

We receive no government funding and rely 100% on supporter donations to care for around 15,000 dogs each year. Face-to-face fundraising is one of the most cost effective methods of bringing new supporters to our cause, and is our largest source of regular income. Without this, we could not continue our work to help stray and abandoned dogs across the UK.

Face-to-face fundraising also allows us to raise awareness of our work on a personal level. 

We expect the highest standards from all our representatives, and committed to ensuring all our interactions with the public are friendly, positive and professional. Dogs Trust are a member of the Institute of Fundraising and the Fundraising Regulator, and adhere to their D2D Code of Conduct. Under these guidelines, our fundraisers are allowed to carry out fundraising activities from 9am to 9pm on weekdays, and 10am to 9pm on Sundays ( If you feel you have experienced an interaction that was not up to our high standards, please email us or give us a call us on 020 7837 0006.

What are the costs?

We work with the fundraising organisations Charity Link and Wesser, who carry out all our door-to-door fundraising. All of our fundraisers are on a salary. Currently, for every £1 we invest in fundraising we receive over £4 in return! The cost of all the fundraising is taken from our annual pre-allocated fundraising budget and as such, 100% of your donation is received by Dogs Trust directly, and the fundraising agency do not receive any of your donation.

Data Protection.

We take the security of our donors’ personal details extremely seriously. All the personal information you provide our fundraisers is stored securely. We will never use your personal information without consent, and will never rent, swap or sell your data to other organisations. All of our practices are compliant with the General Data Protection Regulation (GDPR). You can find out more by reading our privacy policy.