Once you have given your dog to us, you sign a legal document passing all ownership rights to us. If you think you have made the wrong decision, then please get in touch with us straight away. We can help you to look at why you wanted to find a new home for the dog in the first place, what has changed and how you can help ensure that both you and the dog are happy for life.
If we are satisfied that you made the wrong decision or your situation has changed, then we will return the dog to your care.
We always act in the best interests of the dog and we take our legal duty of care to the dogs entrusted to us very seriously. If we think you are going to struggle to look after your dog, then we will advise you of this and your dog may not be returned. We always do our best to avoid this situation by talking through the options with you in the initial pre-intake assessment and being clear on the legal responsibility we have.
Once a dog has been adopted, there is nothing we can do to get the dog back, as we transfer legal ownership of the dog to the adopter.
It’s very important that you think carefully before giving your dog to any rehoming charity or other person, as you may not be able to reverse that decision.